Terms of Service

Acceptance of Terms

By accessing or using the TenantSider platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including agents, brokers, managers, landlords, and tenants.

Description of Service

TenantSider is a property management platform that provides AI-powered tools for real estate professionals. The Service includes tenant screening workflows, document management, chat communication, tour scheduling, lease generation and signing, and analytics dashboards.

User Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during registration and to keep your account information up to date.

Subscriptions and Payments

Certain features of the Service require a paid subscription. Subscription fees are billed in advance on a monthly or annual basis through Stripe. You may cancel your subscription at any time, and access will continue until the end of the current billing period.

User Content

You retain ownership of all content you upload to the Service, including documents, images, and property information. By uploading content, you grant TenantSider a limited license to store, process, and display your content as necessary to provide the Service.

AI-Powered Features

The Service includes AI-powered features including automated chat responses, document analysis, and property search. While we strive for accuracy, AI-generated content may not always be perfect. You are responsible for reviewing and verifying AI-generated outputs before taking action based on them.

Prohibited Uses

You agree not to:

• Use the Service for any unlawful purpose or in violation of fair housing laws
• Upload false, misleading, or fraudulent information
• Attempt to gain unauthorized access to other users' accounts or data
• Interfere with or disrupt the Service or its infrastructure
• Use the Service to send unsolicited communications

Limitation of Liability

To the maximum extent permitted by law, TenantSider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability for any claim arising out of or related to these Terms shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless TenantSider and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account at any time for violation of these Terms. Upon termination, your right to use the Service will immediately cease. You may request a copy of your data within 30 days of account termination.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms, please contact us at:

Email: [email protected]
Address: Harvard Business Services, Inc., 16192 Coastal Highway, Lewes, DE 19958, United States